Tracking print orders
Learn how to track the shipment of a print order.
Shipping
Most orders ship via UPS ground the next business day.
For planning purposes, please refer to the estimated delivery date provided in the print cart. This is not a guaranteed delivery date, it is only an estimated date.Our print system sends an order confirmation email immediately after an order is received at MustHaveMenus.
When the order is shipped a shipping notice, including a tracking number, is sent via email.All print order information, including Order Status and Status History can be found in the Print History under Account Settings.
Accessing Print History
From the Home page, select the letters in the circle in the upper right corner.
From the drop down, select Account Settings.
From the Account overview, select Print History from the left.
The Print History page will show recent orders. Select the Order Details button to the right of any order to see additional information.
From here, a Print Receipt can be accessed, and Tracking information is provided.Select the Print Receipt button to generate a PDF receipt, or select the Tracking information to be taken to UPS shipment tracking.
If an order is found to be unsatisfactory in some way, please contact our team within 30 days of receiving shipment.
If you have any questions or concerns, please feel free to reach out to our Customer Success team by clicking here.
To visit our full Help Center, please click here.
Related Articles
Ordering print
Learn how to order professional prints through MustHaveMenus. Ordering Prints from the Design Editor From the Design Editor, while in any design, select Order Prints from the upper right. Options will appear on the right side of the page. Click to ...Print Half Page Menus on a Single Sheet
Learn how to print two (2) Half Page menus on a single sheet using an in-house printer. These instructions are for 4.25" x 11" Half Page menus on US standard 8.5" × 11" paper. Once a Half Page menu design is finalized, duplicate the page by selecting ...Standard PDF vs. Pro Print PDF
Learn the difference between the PDF file options Both Standard PDFs and Pro Print PDFs will work if they are being printed on an in-house printer. Standard PDF A high quality PDF, best suited for in-house printing on a non-commercial printer. Most ...Paper options for print products
Learn about the different paper types offered for each product. For more information, visit our Print Services page. Paper Options by Product Dine-In Menu Available sizes: 8.5 x 11, 8.5 x 14, 11 x 17 Cardstock - 12pt gloss finish - Sturdy, bright and ...Take Orders with Online Menus
Learn how to place a Call to Order Now button on an Online Menu. Online Menus are only available on our Pro Plan. Click here to go Pro. Be sure to set Business Hours to an Online Menu before enabling the Call to Order Now button. Add a Call to Order ...